Contact Us

BCWS customer helpdesk

If you need to start new services, have questions regarding your bill or need any other type of assistance, please call (843) 572-4400. You can also contact us with any complaint, compliment, question or request via email [email protected] or our Helpdesk form below – the more information you provide the better we should be able to act on your submission.

Emergency?
DO NOT use this form.
Call (843) 572-4400

Customer Service

Moncks Corner(843) 761-8817
Charleston(843) 572-4400
St. Stephen(843) 567-3597
Fax(843) 719-2642

Physical and Mailing Address

Berkeley County Water and Sanitation
212 Oakley Plantation Drive
Moncks Corner, SC 29461

Hours of Operation

Lobby: Monday – Friday, 8:00 a.m. – 5:00 p.m. (Payments)
Business offices: Monday – Friday, 9:00 a.m. – 5:00 p.m.

Landfill & Convenience Centers

Please click here to view the hours of operation for area convenience centers and the county landfill.

Requests entered ‘after hours’ will be received at 8:30 a.m. the next business day