For Billing Questions or Assistance:
If you have any questions about your bill or require any other type of assistance, please call (843) 572-4400.
Contact Us Online:
You can also reach out to us with any complaints, compliments, questions, or requests through our Helpdesk form below. The more details you provide, the better we can address your submission.
Emergency?
DO NOT use this form.
Call (843) 572-4400
Customer Service
| Moncks Corner | (843) 761-8817 |
| Charleston | (843) 572-4400 |
| St. Stephen | (843) 567-3597 |
| Fax | (843) 719-2642 |
Physical and Mailing Address
Berkeley County Water and Sanitation
212 Oakley Plantation Drive
Moncks Corner, SC 29461
Landfill & Convenience Centers
Please click here to view the hours of operation for area convenience centers and the county landfill.
Hours of Operation
Lobby:
Monday – Friday, 8:00 a.m. – 5:00 p.m. (Payments)
Business offices:
Monday – Friday, 9:00 a.m. – 5:00 p.m.
Requests entered ‘after hours’ will be received at 8:30 a.m. the next business day