BCWS customer helpdesk
If you need to start new services, have questions regarding your bill or need any other type of assistance, please call (843) 572-4400. You can also contact us with any complaint, compliment, question or request via email customerservice@berkeleycountysc.gov or our Helpdesk form below – the more information you provide the better we should be able to act on your submission.
Emergency?
DO NOT use this form.
Call (843) 572-4400
Customer Service
| Moncks Corner | (843) 761-8817 |
| Charleston | (843) 572-4400 |
| St. Stephen | (843) 567-3597 |
| Fax | (843) 719-2642 |
Physical and Mailing Address
Berkeley County Water and Sanitation
212 Oakley Plantation Drive
Moncks Corner, SC 29461
Hours of Operation
Lobby: Monday – Friday, 8:00 a.m. – 5:00 p.m. (Payments)
Business offices: Monday – Friday, 9:00 a.m. – 5:00 p.m.
Landfill & Convenience Centers
Please click here to view the hours of operation for area convenience centers and the county landfill.
Requests entered ‘after hours’ will be received at 8:30 a.m. the next business day